Avaya products. Avaya Support Services are proven to prevent downtime.




Avaya products. Avaya's CRM Connector allow companies to maximize the customer's lifetime value, by combining business insight from their CRM solution with their contact center operation. Recharge, hydrate and illuminate your skin with our Dead Sea skin & body care products. How Avaya Uses Cookies. Avaya Aura® Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Unified Communications solutions to enterprises large and small. Avaya’s Customer Journey Orchestration unifies customer data and interactions into a single view for engagements that drive higher conversion rates. Overflow your existing AXP - On-Prem to your Avaya cloud agents; enhance interaction handling with contextual attributes and rich information. Devices Catalog. For Microsoft Teams users, add Avaya Calling (available in the Microsoft Teams store) to integrate your Avaya Aura Platform’s contact information and either click-to-dial capabilities or direct routing. Avaya Oceana® Solution is the first delivery of Avaya's next generation omnichannel contact center that helps organizations deliver a seamless customer experience across any channel of the customer's choosing. For hybrid work, companies need innovative collaboration that works everywhere. Interaction Center helps organizations optimize use of resources to deliver exceptional customer care and service across virtually any chosen voice, email, or web communication channel. Avaya Contact Center Select is a context-sensitive, collaborative, voice and multimedia customer experience solution that allows small to midsize enterprises to anticipate, accelerate, and enhance customer interactions. Avaya is a business communications service provider whose product offerings are marketed toward companies of all sizes, in all industries. For current Avaya customers, we can let you know about the latest deals and maximize your return on investment with Avaya services, maintenance, support, and upgrades. Jan 19, 2024 В· Avaya sells a full range of company-branded communications equipment for use with its business phone systems, call centers, and conferencing solutions. On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with Avaya Cloud Office, Forwarding Number, or Avaya Cloud Office With Avaya Experience Platform On-Prem (formerly Avaya Call Center Elite), you run a full-featured call center that handles inbound and outbound contacts, all manageable with real-time and historical reporting insights. Avaya offers a range of products and services to enhance customer and employee experiences, from cloud phone systems to AI-powered contact centers. At Avaya, we give our customers the freedom to take their business in the directions that benefit them most. This list may not reflect recent changes. Avaya provides a stable communication core with advanced collaboration tools and integrations for innovative workplace communication. Avaya Workforce Engagement is the new version of Avaya Aura® Workforce Optimization starting with Release 15. The "In" of InspereX symbolizes the in-depth fixed income expertise of Incapital, while the "X" defines the market-changing innovation capabilities of 280 CapMarkets and the power of BondNav®пёЏ’s technology to transform fixed income market experiences and outcomes. Watch the latest from Avaya, industry and customer voices together. Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources. Events Meet Avaya experts at our events, webinars, expos, conferences and more. Avaya is the only major UC and CC solutions provider to offer on-premises, hybrid and full cloud at enterprise scale. And when a rare outage happens, in 90% of the incidents, our emergency recovery team restores service in under two hours. 264 High Profile, Scalable Video Coding Technology, and multi-party calling. Learn more about our services and speak with an Avaya expert today. An Avaya UPS is an essential part of any Avaya solution that is designed to maintain the high levels of system availability. Expect the unexpected and plan for the unplanned by enabling work from anywhere. What type of products does Avaya offer? As a certified Avaya partner, we can identify the best Avaya products for your business based on your needs and goals. Avaya’s Website may request cookies to be set on your device. Avaya 37XX DECT Phones includes 3730, 3735, 3740 and 3749 handsets Avaya Aura® Contact Center uses SIP along with standard SOA and Web-services interfaces to improve connectivity and establish collaborative interaction sessions regardless of media type. Our Authorized Partners can resell our full portfolio of products and services available from Avaya or one of our distributors. [ 36 ] Avaya provides business related equipment for its customers such as cameras, collaboration units, conference phones, headsets, IP phones, room systems, Vantage, and wireless handsets. Dec 17, 2015 В· Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. 0 and beyond, while retaining the investment in their current phone sets - UNIStim (IP), Analog and Digital (TDM) - as well as cabling and supported hardware. Find Avaya devices and phones for every space and user type in your business. The Scopia® XT5000 Room System is the only system to incorporate dual 1080p/60fps live video and content, HD audio, H. Avaya Messaging (previously called Avaya IX™ Messaging and Officelinx) is a software application server that integrates into Enterprise Telephony environments and provides Unified Messaging/voicemail and is able to unify your voicemail with your email solution (cloud based or on premises). Discover how Avaya's contact center expertise and solutions help transform your organization’s customer experience objectives into measurable results. Contact us today at sales@convergedsystems. Meet Avaya experts at our events, webinars, expos, conferences and more. Through a portfolio of products and services designed to meet your specific needs, Avaya innovation is defining the future of work and the digital customer experience. com. Avaya one-X® Communicator is a rich Unified Communications client that provides enterprise users with simple, intuitive access to their everyday communications tools. Avaya ERS Avaya sponsors the IAUG users' group [35] and training programs for IT professional certification in the use of Avaya's products. Avaya Equinox® for Windows turns your Windows PC into a powerful communications and collaboration system that can work in conjunction with your Avaya deskphone or enable you to work without compromise from anywhere. See how AXP Public Cloud delivers advanced functionality. With Avaya Spaces, Omdia finds that Avaya is a strong challenger in the Collaborative Meeting Space. These desktop devices are modern, connected, and personalized. A. Learn how Avaya can help you innovate without disruption, drive business growth, and create seamless interactions. Find the right device for your video conferencing needs from Avaya's range of products. See how Avaya stacks up—and note our highest ranking for user experience. Contact Center as a Service solution. Room systems that include the XT7100, Avaya Support provides assistance for Avaya products, including cloud, on-premises, and hybrid solutions for communication and collaboration. Meet the Konftel 70, a versatile high performance speakerphone that blends exceptional audio quality with a stylish cutting edge design. We provide the paths for both customers and their employees where every moment big and Empower your organization with a complete, simple, flexible, secure, and immersive employee experience that drives your business or your agency forward and offers enterprise-level industry-leading workforce communication and collaboration. Open Web services allow companies to integrate contact center with databases and business applications to provide agents with real time and historical The Avaya Room System C130 provides rich user experience and advanced capabilities to deliver seamless, enterprise-class video conferencing for any size of business. Features provided include key telephony features supported by Avaya Aura® , voice & video, rich conferencing, instant messaging, presence, corporate directory access and remote worker support via Avaya Aura® Session Border Controller for Enterprise. Buy AHAVA® Dead Sea mineral products. 7. Avaya Aura® System Manager centralizes provisioning, maintenance and troubleshooting to simplify and reduce management complexity and solution servicing. The purpose of the Avaya Device Adapter Snap-in is to allow current Meridian 1 / CS1000 customers to migrate to Avaya Aura® 8. The team at CCS are certified and trained to provide maintenance and support to Avaya solutions and are available to answer any questions about Avaya products. Avaya Support Services are proven to prevent downtime. Avaya Support - Products - Uninterruptible Power Systems (UPS) The Avaya uninterruptible power system (UPS) provides advanced power protection to mitigate power disturbances that can cause systems to shut off or malfunction. InspereX, the new brand, encompasses the firms’ legacy and key values. By connecting every touchpoint, Avaya ensures that each customer experience is seamless, boosting customer lifetime value. Avaya 37XX DECT solution for AVAYA Aura and IP Office delivers secure, high-quality wireless voice communications to mobile employees within a building or across a campus. Avaya's contact center expertise and solutions transform your organization’s customer and employee experience objectives into business growth. Newsroom See what’s hit the wire in customer and employee experience news. 2. Avaya headset solutions meet the varied requirements of today Avaya Messaging (previously called Avaya IX™ Messaging and Officelinx) is a software application server that integrates into Enterprise Telephony environments and provides Unified Messaging/voicemail and is able to unify your voicemail with your email solution (cloud based or on premises). The Avaya Session Border Controller is a flexible, fit for purpose solution for Enterprises - that includes a set of standard security features. Avaya Desktop Wallboard is a reporting solution that empowers agents by keeping them informed of contact center performance levels, messages, and instant notifications from administrators. Converged Communication Systems has been an Avaya Business Partner since 2003 and was Avaya Partner of the Quarter. Avaya Services help you navigate the changes that come with cloud, AI, mobility, CX. Users can better manage communications tasks, making them more productive, responsive, and accessible regardless of where they are working on any given day. Sales Agents Transition customers to the cloud fast and on budget, supported by Avaya services and features. NOTE: Prior to Release 3. . Avaya one-X® Agent is a desktop application built specifically to meet the needs of contact center agents and supervisors. Avaya Workforce Engagement / Avaya Workforce Optimization (WFO) applications (i) encourage businesses to use their contact center strategically rather than just as a mechanism to field customer calls, (ii) helps businesses gain a deeper understanding of customer trends and Avaya is adding new designs for its industry-leading desktop phones with the J100-Series IP Phones, for a state-of-the-art user experience. With CRM Integrations companies can provide faster, more accurate and more personalized customer service, while increasing agent productivity and reducing costs. Avaya Experience Portal is the latest generation of Avaya Voice Portal. Integrations & APIs. Experience Portal supports SIP, IP, TDM, or mixed environments. Avaya Equinox® Management delivers management, control and scheduling for robust, easy-to-use conferencing. Avaya Contact Center Select uses the Avaya IP Office telephone system to provide a real-time telephony platform. Avaya produces and sells its own devices, such as desktop phones, headsets, conference phones and all-in-one video conferencing devices. </p> Avaya Oceana® Solution is the first delivery of Avaya's next generation omnichannel contact center that helps organizations deliver a seamless customer experience across any channel of the customer's choosing. Use the Avaya API exchange to easily connect third-party cloud services such as Microsoft Teams, Salesforce, and Service Now. Ensure the best communications experience. Depend on rapid resolution for any problems or outages Soren Abildgaard is Executive Vice President and Chief Technology Officer at Avaya. Avaya one-X Agent gives contact center users the tools they need to be more productive, whether they're working in a headquarters location, in a branch office or home office. Explore devices for different conference room sizes, features and capabilities. Vegan and paraben-free. Avaya products Pages in category "Avaya products" The following 8 pages are in this category, out of 8 total. Avaya Aura® System Manager is the intuitive administration and management tool that brings Avaya Aura capabilities to life. x, this product is Avaya Equinox® for MacOS. Automatic call recording: Set your Avaya Cloud Office phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments. It’s a perfect video meeting companion or can be used as a standalone or even portable solution, for huddle rooms and small/medium locations. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC experience for users of any company size. The Equinox® VDI works with the Avaya Equinox for Windows, one-X Communicator and Avaya Communicator for Microsoft Lync clients which provides users with the visual interface on their virtual desktop. Exceed business outcomes and customer expectations with unified communications and contact center solutions from Avaya. Experience Portal provides organizations with a single point of orchestration of all automated voice and multimedia applications and services. The Avaya Equinox® VDI provides users with an integrated UC experience, with uncompromised audio quality in a Virtual Desktop (VDI) environment. It provides an all-inclusive solution for managing video conferencing systems including Avaya and third party endpoints, infrastructure devices such as MCUs, Media Server and gateways, and call control applications such as gatekeepers and SIP agents. The Avaya Session Border Controller for Enterprise provides all the functionality required for an enterprise to terminate SIP trunks without the complexity and higher price associated with typical SBCs and scales up to 2,000 simultaneous sessions per Discover how this non-profit organization partners with Avaya to build a coalition for change and how they enhance the guests' customer experience when they visit the resort village in Central Florida. Soren has more than two decades of experience in global software development and engineering at high-growth SaaS companies, with international experience leading cross-functional teams to create and bring software products to market. We use cookies to let us know when you visit our Website, how you interact with us, to enrich your user experience and to customize your relationship with Avaya, including providing you with more relevant advertising. muad knpq qqeu funo sjls uuixngeo bptl udm vdcdfo almp